What is CRM?

CRM stands for Customer Relationship Management. This technology gives you a complete view of all your customers.

What makes Salesforce the world’s #1 CRM?

Set up and manage our cloud-based CRM applications for sales, service, marketing and more without the aid of IT experts. Log in and start connecting to customers in a whole new way.

Be the company your customers want you to be

We help companies unify marketing, sales, service, commerce, and IT on the #1 CRM platform, so you can give every customer the personal experiences they love.

Here’s what makes Salesforce the world’s #1 CRM.

Move deals faster by tracking customer information and interactions in one place

Make more insightful decisions — faster, and from anywhere — with the most up-to-date information

Drive customer engagement by automating and personalising your email marketing at scale

Deliver exceptional social experiences by connecting them to marketing, sales, and service

24/7 customer support team to help all users from Small business to Enterprise

Explore all the solutions on the Salesforce Customer 360 Platform.

We’re the innovative company behind the world’s #1 CRM platform that employees can access entirely over the Internet — there’s no infrastructure to buy, set up, or manage — you just log in and get to work. And now our new Lightning Platform gives you the fastest, most complete way to put your customers at the center of everything you do.

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