Follow up on positive comments from your brand ambassadors & respond to a dissatisfied customer before the story gets ahead of you.
We use advanced sentiment detection to segment positive, negative and neutral mentions.
Get instant alerts for negative mentions and engage key conversations before it’s too late.
Track & engage online reviews, social media mentions, blogs, message boards, news sites and much more.
Learn what people like or dislike about your company to improve communication.
Access and engage online mentions to grow customer satisfaction.
Sujan Patel
Founder at MailShake, Growth Marketer & Entrepreneur
I've been using Brand24 for the last few years and it is by far the best monitoring tool on the market. I’ve compared it against others and they don’t even come close.
Anna Corbett
Head of Social Media at Together Agency
The user interface of the tool is brilliant and really intuitive and being able to compare projects to work out share of voice is extremely useful. The fact that it can also be used as a sentiment tracker and an influencer sourcing tool makes it extremely good value for money.
Mai Bar-chen
Community & Social Media Manager at Tailor Brands
We use Brand24 to find social alerts and new audiences to engage with our brand. Between 2-3 times a day, we make sure to check in on our SM mentions and see if there are any relevant conversations going on that we can join.
Melonie Dodaro
Social Media Expert & CEO of Top Dog Social Media
I love the Brand24 tool. In addition to be able to see all mentions of my name and brand online, it also provides me the opportunity to get notifications on other brands and keywords I want to follow.
Find out how many people saw mentions for your brand. Track engagement, including Likes, Shares & Comments.
Save time using our daily/weekly reports. Export the data through PDF & Excel reports.
Track KPIs including Reach & Engagement.
Track various hashtags and find influencers. Measure the effects of a hashtag campaign, like Reach and Engagement.
Access important hashtag metrics.
Measure number of mentions with a hashtag.
Customer service is not just a department, it is the philosophy behind our entire company.
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